All Hkang products currently on the market meet or exceed applicable safety standards. This page was last updated July 14, 2026.
Our Commitment to Safety
At Hkang, product safety is not just a compliance requirement — it is a core value that drives every stage of our design and manufacturing process. From component sourcing to final assembly, every product undergoes rigorous testing to ensure it meets the highest standards of safety and reliability.
If a safety concern is identified with any Hkang product, we will act promptly and transparently — communicating directly with affected customers, regulatory authorities, and the public. This page is maintained as a central resource for all recall-related information.
How We Ensure Product Safety
Rigorous Quality Control
Every Hkang power bank passes 50+ quality checks before leaving our facility, including battery cell matching, overcharge protection testing, drop tests from 1.5m, and thermal stress simulations at extreme temperatures.
Certified Supply Chain
We source battery cells exclusively from ISO-certified manufacturers who meet our strict quality and ethical standards. Each cell batch is tested for capacity consistency and safety before assembly.
Independent Testing
Our products are tested by accredited third-party laboratories for compliance with international safety standards, including CE, RoHS, FCC, UL, PSE, and UN38.3 (battery transport safety).
Continuous Monitoring
We actively monitor customer feedback, regulatory updates, and industry safety data. Any emerging pattern is investigated immediately by our quality and engineering teams.
Multi-Layer Protection
All Hkang power banks incorporate built-in safety features: over-voltage protection, over-current protection, short-circuit protection, temperature monitoring, and over-discharge prevention.
Past Recalls
Hkang has no past product recalls. Our commitment to safety from the design phase has resulted in a clean record since our founding in 2016.
Zero Recalls Since 2016
Over 38 million products shipped without a single safety recall.
Have a Safety Concern?
If you believe you have purchased a product that may be affected by a safety issue, please contact our customer service team. We are here to help.